We built this for myTU
This isn't a slide deck. It's a working AI agent that checks balances and card status, helps a parent top up a child's account, walks through travel perks, and answers the real questions myTU customers ask every day. Try it.
What Lorikeet can deliver for myTU
Built around the questions myTU customers actually ask — accounts and cards, family banking, instant payments, and travel perks — with the speed the product is known for.
Natural conversations
Customers ask in their own words. Lorikeet understands context, handles follow-ups, and actually resolves the question — not just FAQ lookups.
All channels available
The same AI across chat, voice, email, and in-app. Consistent answers whether a customer asks about a card, a family account, or a payment.
Compliance built in
Built for an EU e-money institution. No personalised financial advice, accurate safeguarding explanations, and safety controls that keep answers on-brand.
Around the clock
A blocked card at the airport, a child's top-up on a Sunday, a payment question late at night — customers get help whenever they need it, not just office hours.
Ready for your systems
In production, connects to your core ledger, card processor, KYC provider and payments rails. This demo shows the experience — yours will have real integrations.
Live in days
This entire demo — customer scenarios, knowledge and chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for myTU. Real logic for real customer scenarios.
Mapped your scenarios
Account and card servicing, family accounts and parental controls, instant payments, multi-currency and travel perks — all handled with dedicated logic.
Added your knowledge
Plan inclusions, travel insurance cover, SEPA Instant cut-offs, safeguarding rules — searchable the moment a customer asks.
Set the safety controls
Identity-aware account actions. No personalised financial advice. No fabricated rates or limits. Never promises a human transfer it can't deliver.
Went live
Chat is working right now. Ready to connect to your real ledger, cards and KYC systems.
Ready to add the world's best CX AI?
Connected to your actual customer data. Handling your real support volume across accounts, cards, family banking and payments.
Talk to the team